How to start iPhone self-repair with Apple

Apple offers its customers the iPhone Self-Service Repair Program, which allows owners of iPhone 12, iPhone 13 and third-generation iPhone SE models to perform certain repairs at home. This article explains how to start a self-service repair.


In April 2022, Apple launched its ‌iPhone‌ self-service repair program that provides repair manuals, parts, and tools to repair the display, battery, bottom speaker, camera, display, SIM tray, and Taptic Drive.

Before proceeding with a self-service repair

Below is a list of models for which the self-service repair program is available, with links to downloadable repair guides from Apple for each model. Be sure to read the manual for your specific model so you understand what the service entails before embarking on a self-service repair.

Note that almost all repairs require specialized tools designed by Apple, and can be obtained by renting an Apple repair kit. The cost of renting repair kits is $49, but you have to deposit $1,200 to guarantee that the repair kit will be returned. It’s worth noting that if you have AppleCare+, there’s no reason even to consider a self-repair as each repair is $99 or less.

If you are comfortable with what the self-service repair includes and you still want to go ahead and fix it, follow the steps below. Note that as of this writing, Apple’s self-service repair program for iPhones is only available to users in the US, but Apple has plans to launch the program in Europe later in 2022.

How to initiate a self-service repair

  1. Open a browser and visit the self-service repair shop operated by SPOT.
  2. Under Order Parts and Tools, tap Start your order.
    Start self-service repair
  3. Using the drop down menus, select the required service parts and repair tools for your repair needs.
    Start self-service repair
  4. Select the original Apple parts and/or tools you need for your repair by clicking add to cart. Note the “recommended” list of bundle combinations. The “Self-Service Repair” store offers more than 200 parts and tools that can be purchased on an independent basis.
    3 self . service repair start
  5. Enter the device serial number or IMEI in the first input field, then tap send. (You can find the serial number or IMEI in . format Settings -> General -> About. If the device does not turn on, go to http://appleid.apple.com, enter the Apple ID credentials associated with the device, and choose the device from Hardware to see its serial number or IMEI.)
  6. Enter the required repair ID in the second input field and click send. (The manual ID is a six-character code found in the repair manual.)
  7. click Complete.
    Start self-service repair
  8. With the selected items added to your cart, click the shopping cart icon at the top of the page and review your parts before pressing paying off button.
    self service cart
  9. On the next page, click Create an account or select the Guest tab, enter personal details and shipping address, then click Complete. (Note that creating an account enables tracking of the service and reduces checkout time.)
    Self service account
  10. Check your application summary on the next page. If everything is OK, click Request.

You must receive your parts and/or tools. Keep in mind that if you order a repair kit, you have seven days with it, after which it must be returned to Apple.

After installing new parts, many repairs require you to start the pairing process, known as system configuration. To do this, you will need to contact the self-service repair shop support team by chat or phone.

After the repair is done, you may be able to return the components you removed to Apple. If so, and Apple is able to use these components, you can get a small discount on the repair cost. In the future, Apple plans to expand the “self-service repair” program to additional devices, including Apple silicon Mac devices.

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