5 Ways to Open Windows Memory Diagnostic Troubleshooting App

Windows Memory Diagnostic is the default memory testing program on Windows. Many system problems occur as a result of RAM defects. Therefore, Windows includes this tool to check for these defects.

You can use this tool if you encounter any memory or other issues with your system.

So, without further ado, let’s move on to how to open and use the troubleshooting app.

How to open the Windows Memory Diagnostic Troubleshooting app

There are several ways to open the Windows Memory Diagnostic troubleshooting application. You can choose one as per your preference.

From the start menu

Using the Start menu is the easiest way to open any applications on your computer. Here’s how to use it to run Windows Memory Diagnostic:

  1. Press the Windows key or click the Windows (Start) icon.
  2. Locate and click Windows Administrative Tools from the list.
  3. Choose Windows Memory Diagnostic.

You can also search for it in the search bar or by typing its name when the Start menu is active.

Through the command line interface

You can also use command line interface tools to open the Memory Diagnostic application. you need mdsched The command to run this tool, and you can enter it in the following interfaces:

  • Run Tool (Win + R)
  • Command Prompt (cmd on run)
  • Windows PowerShell
  • Task Manager (Ctrl + Shift + Esc) > case > Run a new task

You can also access Command Prompt from WinRE and run this tool.

from the control panel

If you are familiar with managing and diagnosing your system using the control panel, you can use it to load the diagnostic application. let’s do it,

  1. open the control Board. You can enter playback control to do this.
  2. Click Administrative Tools or order and security > Administrative Tools.
  3. Double click Windows Memory Diagnostic.
    Control Panel - Memory - Diagnostic

Through file explorer

You can also open the memory diagnostic executable from the local drive. Follow the instructions below to do this:

  1. Open File Explorer and go to C:\Windows\System32.
  2. Find and double-click MdSched.exe.

From Boot Manager

It is also possible to run the Memory Diagnostic application from the Windows Boot Manager. But you will have to enable Boot Manager first. let’s do it,

  1. Open Command Prompt as administrator.
  2. Enter the commands:
    bcdedit /set {bootmgr} displaybootmenu yes
    bcdedit /set {bootmgr} timeout 30

After enabling it, restart your computer and press the relevant key to load Boot Manager. Or it will load automatically after a crash or hard reset.

In the Bootmgr window, highlight Windows Memory Diagnostic by pressing Tab and pressing Enter.
Boot Diagnostic Memory Manager

How to use Windows Memory Diagnostic Troubleshooting

After opening the Windows Memory Diagnostic app, you will see two options:

  • Reboot now and check for problems.
  • Check for problems the next time I start my computer.Windows Memory Diagnostic

Choosing the second option will not work in some cases. Therefore, we recommend that you choose the first option.

The program runs automatically after restarting. You will see a progress bar and status message on the diagnostic screen.

Windows Memory Diagnostic Tool

You can also access and change its configuration by pressing the F1 key. Also use the Tab keys and the direction keys to navigate the interface. The settings you can modify are:

  • Test mix: Choose between Basic, Standard, and Extended. You can see what the appropriate option does from the file Description Section.
  • cache: Choose if the tool can access the RAM directly. Set the cache to “off” to do so.
  • number of passes: Set the number of times the test should be repeated.
    Diagnostic memory option

After changing the settings, press F10 to apply them or Esc to cancel.

The test will take a long time. So you can leave your computer and do something else. After the test is finished, it will restart your computer and display the results.

The result message will only remain for a short time. But even if you missed it, you can find it in your event logs. To search and read logs,

  1. Enters eventvwr Running to open a file Event Viewer.
  2. go to Windows logs > System.
  3. click Find from the right sidebar.
  4. He writes MemoryDiagnostic and click Search for next.
    Event Viewer

Then select the event log and check its description.

If you see any errors, the RAM chip or the motherboard slot has some issues. You can identify the defective device if you test the sticks in separate slots.

Regardless, it is best to take your device to a hardware expert for this process. You can also ask them to repair or replace the device if necessary.

Windows Memory Diagnostic Troubleshooting App Stuck

The memory test process is very long. It usually hangs at certain points for hours. It’s the usual behaviour, so you have to be patient.

However, if progress stops for longer than 10 hours, there are clearly some problems. In such cases, reset your PC to exit the diagnostic screen. Then you can run the diagnostic app in clean mode or try other memory testing software.

We also recommend using SFC and DISM to repair any potential system file corruption.

Run Windows Memory Diagnostic in Clean Boot

Diagnostic app may crash due to some third party processes. You can try to run it in Clean Boot mode to avoid such issues. Here’s how you can do that:

  1. Enters msconfig the term.
  2. go to Services tab.
  3. put a mark Hide all Microsoft services and click stop all work.
    clean boot windows-msconfig
  4. go to start tab and click Open the task manager.
  5. Here, select each process and click Champions.

Restart your computer and run Windows Memory Diagnostic.

Use alternative memory diagnostic tools

There are many third-party memory diagnostic tools on the Internet. Most are better than the default Windows Memory Diagnostic for error testing. Some of the trusted apps are MemTest64, MemTest86+, PassMark MemTest86, etc.

You can use them as alternatives to Windows Memory app for troubleshooting.

Related Questions

How to stop Windows Memory Diagnostic from repeating?

Sometimes your system will continue to run Memory Diagnostic even after the test is finished. It happens every time you start your computer. You need to remove the task from Task Scheduler to fix this. let’s do it,

  1. Open Run and enter taskschd.msc.
  2. Go to Task Scheduler library > Microsoft > windows > Memory Diagnostics.
  3. Select all tasks and click Finish.

Now your system will not launch the application on the next restart.

How to fix a black screen after running a memory diagnostic?

You can hard reset your computer and turn it on again to be able to log into your computer. But it may affect your system files. So boot with Windows installation media and log into your computer in safe mode. Then you need to remove the task from the task scheduler.

If a black screen still appears every time you launch the tool, it is best to use alternative test applications.

Why is the Windows Memory Diagnostic result not showing?

The Windows Memory Diagnostic result appears only for a limited time. So you may have missed it. However, you can still view the result from the event viewer. We have explained how you can do this in the How to Use section.

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