Apple’s self-service repair program is here for iPhone 12, 13, SE

iPhone 13

picture: Caitlin McGarry/Gizmodo

Apple’s self-service repair program began today, providing DIY users with original parts and instructions to repair iPhone 12And iPhone 13, and the third generation iPhone SE themselves. While it’s an exciting development for Apple customers, there are some criticisms about the implementation.

The tools to fix these devices are only available in the US, but Apple will expand to other countries and eventually include Macs. As part of this program, the company launched a file repair site Where you can buy OEM parts, such as a new battery, camera module or SIM tray.

Even the basic tools needed to replace and install new parts, such as screws, bits and adhesives, can be purchased directly through the site, which It is said to be running by an outside company. Or instead of buying it, Apple will make Tool rental kits Available for $49 for seven days of use. at press releaseApple encouraged customers to review the repair manual for their specific devices by visiting Self Service Repair Page before entering the digital store to order spare parts and tools.

So far, the online store has more than 200 parts and gadgets for iPhone 12, iPhone 13And iPhone SE line up. Parts, manuals, and tools for Macs will be added later this year, at which point Apple laptops and desktops can also be serviced at home. Parts are sold for the same price as those available at Apple authorized repair shops, and some recyclable components give customers credit.

The camera unit for the iPhone 13 costs $111.75, but drops to $59.25 after the return credit. Screen repairs are fairly expensive at $269.95, although you save $33.60 on returning the old one. The other components don’t seem horribly coded: the bottom speaker is $38, the universal coil assembly costs $3.30, and the nylon probe is $2.78. Then again, buying single parts, like the Torx security bit for $13.33, isn’t the most cost-effective option. It should be noted that Apple does not list any specifications for these parts.

When Apple announced its home repair service last year, it was seen as a major turnaround for a company known to be so hostile to independent repair shops that we call it one of the The most powerful villain of the right to reform. Apple has previously been criticized for steering customers away from making DIY repairs or using independent repair shops, and encouraging in-store repairs instead.

DIY repair specialists iFixit was revealed in 2019 A warning notice has been provided to iPhone users after the in-home repair. Beginning with iOS 13.1, iPhone 11 models showed “This iPhone could not be verified has an original screen from Apple” as a permanent message on the lock screen for four days, after which the warning goes to Settings for 15 days and Settings > General after that. The message appeared even when iFixit used genuine parts – To avoid this message, you needed to take your device to an Apple authorized technician.

The message can now be removed, but not without a capture. As iFixit notes, Apple only enables serial number-certified repairs, which means you can’t purchase parts without providing your serial number or IMEI. Moreover, once the installation is done, you will need to pair it with your phone using the over-the-air configuration software. As a result, independent stores become paralyzed and unable to perform a repair without the proper software.

“Incorporating serial number verification into the payment process is a bad omen and may give Apple the ability to prevent further repairs in the future,” wrote Elizabeth Chamberlain of iFixit. “Building technology to provide individual fixes easily makes Apple a gateway to accepting – or rejecting – any future fixes, with parts from any source.”

Although the implementation isn’t perfect, Apple’s self-service repair program is still a win-win for proponents of the right to repair. It joins a host of recent initiatives from other tech giants, including Google, Valve, Motorola and Samsung, which have all pledged to sell parts so customers can make their own repairs at a lower cost and in a timely manner. These programs are coming soon President Biden issued an executive ordercalling on the Federal Trade Commission to draft new regulations that would restrict manufacturers from restricting independent repairs.

It’s a shame, then, that older models like the iPhone 11 aren’t included in the program, as these are the ones most likely to need repairs or battery replacement. All eyes are on Apple to see if phones like the iPhone 12 continue to get support through its repair program as new devices come out.

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