Smart TV users can enjoy exclusive Apple TV content using the Apple TV app for Android TV. This only works if you subscribe to the Apple TV + service. Older Android TV users can rent or buy movies from the Apple TV app. Now, you’ll need to use an iPhone, iPad, or Mac.
While using Apple TV, you can watch your favorite movies and shows on a big screen easily. However, your viewing experience is affected when the Apple TV app stops working properly. We are here to provide you useful ways to fix Apple TV app not working on Android TV.
1. Check the status of your bills
After the free trial period ends, users have to pay a monthly subscription fee for Apple TV services. You can also combine your Apple TV + plan with your Apple One subscription to take advantage of more services. If you’re having issues with the Apple TV app on Android TV, check your billing details on your iPhone, iPad, or Mac.
Follow these steps for iPhone and iPad.
Step 1: Open Settings on your iPhone or iPad.
Step 2: Click on your profile name at the top.
Step 3: Select Payment and Shipping.
Your preferred payment methods will be displayed on your screen.
Here’s how to remove your payment method.
Step 1: Click on the payment method you wish to remove.
Step 2: Select Remove Payment Method.
If you use Apple Wallet, it is likely that its balance is low. You can click on the Apple Wallet icon and add funds.
Follow these steps for Mac.
Step 1: Press Command + Spacebar to reveal Spotlight Search, type App Store and press Return.
Step 2: Click on your profile icon in the lower left corner.
Step 3: Click Account Settings.
The fourth step: Sign in with your Apple ID and password.
All your account details will appear on your screen.
Fifth step: Find payment information.
Sixth step: Click Manage Payments.
Seventh step: In the Manage Payments section, click the payment method you wish to remove.
Step 8: Scroll down to see the option to add a payment method and add money to your Apple Wallet if your balance is low.
2. Check if it has exceeded the device limit
Users can enjoy an Apple TV + subscription on up to six devices simultaneously. So if your family members or friends are using your account, the device limit is likely to be exceeded. Hence you cannot enjoy Apple TV on your Android TV.
Follow these steps if you want to remove any device from accessing apple id. Please note that you will need your iPhone, iPad or Mac again. The steps for all three platforms remain the same. We are using an iPhone.
Step 1: Go to settings.
Step 2: Click on your profile name.
Step 3: Scroll down to see a list of all the devices connected to your Apple ID.
The fourth step: Select the device you wish to remove.
Fifth step: On the Device Information page, click Remove from account.
3. Update the Apple TV app on your Android TV
Some bugs may limit the smooth user experience in the Apple TV app on Android TV. In this case, it is recommended to scan and update the app to remove those errors. Here’s how.
Step 1: Open the Play Store on your Android TV.
Step 2: Go to your profile icon in the upper-right corner.
Step 3: Select Manage apps and games.
The fourth step: Select Check for updates.
It is a good practice to keep apps up to date on every platform.
4. Force quit and restart the Apple TV app
Force termination of the application can definitely help in getting rid of usage issues. You can try to force quit and restart the Apple TV app on Android TV. This may help solve the problem. Follow these steps.
Step 1: Select the Apps tab on your Android TV homepage.
Step 2: Scroll down and select the Apple TV app.
Step 3: Press and hold the Apple TV app icon to reveal additional options.
The fourth step: Select the information.
Fifth step: Select Force Stop or Force Quit from the list of options.
Sixth step: Click OK to confirm.
Seventh step: Restart the Apple TV app.
5. Restart Android TV
You can try to turn off your Android TV and unplug it from the power source. Then after 5-10 minutes, turn on Android TV again. This will restart the entire interface of your Android TV.
6. Clear the cache of the Apple TV app
The application cache includes information about your use of the application on any platform. For Apple TV app on Android TV, you can try clearing app cache to improve user interface stability. Follow these steps.
Step 1:Select the Apple TV app icon from the Apps tab.
Step 2: Press and hold the icon to reveal the options and select Info.
Step 3: Select Clear Cache from the list of options.
The fourth step: Restart the Apple TV app.
7. Uninstall and reinstall the Apple TV app
If none of the solutions worked for you, we suggest uninstalling and reinstalling the Apple TV app on your Android TV. Here’s how.
Step 1: Press and hold the Apple TV app icon.
Step 2: Select Uninstall.
Step 3: Click OK to confirm.
The fourth step: Go to the Play Store on your Android TV and install the Apple TV app again.
Enjoy the Apple TV app on your Android TV
These solutions will help you enjoy Apple TV on your Android TV without hassles. Apple TV continues to update its library of movies and TV shows every week. Several new original Apple TV + releases continue to be introduced on the platform.