Android Doesn’t Scan QR Code: 7 Troubleshooting Methods

  • If your Android device is not scanning a QR code, make sure you place the code in a correct frame on your screen.
  • Cleaning the viewfinder and getting better light on the code are other potential solutions.
  • You can also try using Google Lens or a third-party QR code app.

QR codes have been around for a long time, but they seem to have recently discovered a new, growing popularity. Many restaurants, for example, have switched to leaving a QR code on the table so you can read the menu on your phone instead of on printer paper.

This is great, most of the time. But what happens when your Android phone does not scan the QR code? There are a few ways to quickly troubleshoot and try to solve this problem.

Center the QR code on the screen

Oftentimes, your phone may not scan the QR code due to the way you are trying to position your phone. Start by opening the camera app on your Android phone – whether it’s the Google Camera app on Android OS devices or a dedicated camera app. Center the QR code directly in the frame, and make sure the code is in the middle of the viewfinder screen. Wait a few moments, and you will see the option to open the page associated with the code.

The QR code is scanned on the Android phone.

Put the QR code in the middle on your screen, and make sure you focus on it.

Dave Johnson


Check the lighting and distance

It is also possible that you are too close, too far, or trying to connect with insufficient lighting. Make sure the QR code is centered in the frame. If the camera has difficulty identifying the code, move closer or further to allow the lens to focus, and make sure the QR code is illuminated well enough for the camera to read correctly. Move it to better lighting if necessary, or have someone else turn on the phone’s flashlight.

clean the lens

Not only is being too close or too far away from the QR code that can prevent your phone from reading it correctly; The viewfinder is also susceptible to smudges and other dirt. Wipe it quickly (preferably with a microfiber cloth) to allow the camera to better see the code.

Press and hold on the screen

If you’re pointing your phone straight at the QR code – and despite the decent lighting and good frame – your camera still isn’t scanning the QR code, here’s a trick that will work with many camera apps: Tap and hold on the screen. Depending on your phone model, the camera app may launch Google Lens and give you the ability to launch the page to get a QR code.

The QR code is scanned on the Android phone.

Tap and hold the screen to scan the QR code on multiple Android phones.

Dave Johnson


Try Google Lens

If tap and hold on the screen doesn’t work, the camera app may not be designed to launch Google Lens automatically. In this case, install Google Lens (if it is not already installed on your phone) and launch the application. Google Lens makes it easy to scan QR codes.

Make sure to turn on Google Lens Suggestions

If you’re using the Google Camera app, make sure you enable Google Lens suggestions – this makes it so much easier to scan QR codes in just a few moments. start the camera Application, click Options at the top of the screen and tap More settings. In the public swear, make sure Google Lens Suggestions It is turned on by swiping the button to the right.

Enable Google Lens Suggestions in Android Camera Settings.

If your phone’s camera offers this option, enable Google Lens suggestions.

Dave Johnson


Try a third-party QR code reader

If you haven’t had any luck with your phone’s built-in camera and either Google Lens isn’t working for you or you’d rather not use it, try a third-party QR code scanner app. There is a lot to choose from in the Google Play Store, although one of the best is the QR & Barcode Scanner. The app is easy to use and can accurately scan QR codes; Simply point the phone to the QR code and go.

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